Shepherd Hut Warranty

Stamford Shepherd Huts has been refining the materials used in construction, both internally and externally in order to try and achieve zero maintenance product:

  • The principal material in the chassis and subframe is painted steel.
  • We avoid the use of sheep’s wool due to moth infestation.
  • Our balconies are galvanised with composite decking.
  • The hinges are made of solid brass so they won’t rust.
  • Our preferred timber for the doors and window is teak wood or Acoya wood- doors and windows are available in composite.
  • The underside of the shepherd huts are completely sealed against the elements with painted steel metal.

Lifespans of our materials

TEAK WOOD50 YEARS
ACOYA WOOD50 YEARS
STEEL CHASIS80 YEARS
STEEL FRAME100 YEARS
COMPOSITE DECKING40 YEARS
COMPOSITE DOORS & WINDOWS10 YEARS
FOAM BOARD30 YEARS
BRASS HINGES30 YEARS
CORRUGATED SHEETS35 YEARS
GALVANISED STEEL85 YEARS
DOUBLE GLAZING5 YEARS
INSULATION100 YEARS

THE WARRANTY

30 years against structural defects including steel frame, chassis, wheels. 5 years for electrical installation (but not lighting/bulbs) plumbing pipes and fittings, but not as a result of freezing damage.

Electrical appliances, boilers, water heaters, gas appliances, solar panels, batteries, inverters, wood burning stoves as per the manufacturers guarantee.

Exclusion to the warranty 

Poor commissioning, stationed on none level surface, poor storage, poor or no maintenance, modifications or repair, damage due to the abuse, adverse weather, exposure to corrosive materials, wear and tear, damage by third parties or caused as a result of flooding or escape of water.

Items not covered under the warranty

Exposed timber, paintwork, blemishes, cosmetic rust, cracks in woodwork, none structural components including cladding, swelling due to moisture in the timber due to lack of heating or ventilation.

Your rights under the consumer rights Act 2015 are not transferable.

Delivery of goods

When Stamford Shepherd Huts agree to deliver your hut, we guarantee to deliver it in good order and to suitable place that has good road access for a 30′ rigid HGV lorry. There must be no overhead electricity or cables within 10m of the lift radius. No part of the lorry will be expected to drive on to soft ground. Once delivered, it will be the responsibility of the customer to move the hut to its final destination. Any damage caused post-delivery will be the responsibility of the customer.

Stamford Shepherd Huts will not install the hut or make any service connections without prior written agreement. We are happy to offer advice.